“This is an exciting time to be part of the future of legal services. Innovations in technology to provide access to legal advice using digital platforms are only part of the story. Engineers need designers to give them the all-important customer (be it lawyers or clients) perspective on how to provide or consume services using legaltech. The UX designer’s efforts in ensuring that customers navigate painlessly from problem to legal solution is all too easily dissipated if the legal advice itself creates a headache because it does not follow the same principles.
One of the first things I realised after making the move to legaltech was that my pretty enormous portfolio of “traditional” legal service experience was not going to be enough for the next part of my legal services journey. To contribute fully to the transformation process, I needed new skills - and some ingrained methods had to be recast.
Finding Hannele was such a relief. Here was someone with a similar background offering to share her experience and help me unlock ideas of what I could do with legal design, while reassuring me that some of the insecurities I had were perfectly rational. It really does not matter that I cannot draw!
This course was exactly what I needed to develop the basic design mindset skills I had picked up from colleagues and structure my inchoate ideas about the role of legal design in the transformation of legal services.
Hannele is wise, fun and inspiring. The modules are clear, the practical exercises well supported and the Q&As with other lawyers struggling with the same issues provided a welcome form of therapy.
Thank you!"
Lynne Skajaa,
Legal Architect and Product Designer