Learn Legal Design, Legal design for legal teams
Turning the tables from lawyer-centricity to customer experience Does your law firm or department proudly boast its commitment to customer service in its advertising? I’m sure it does. Sure, we serve our customers, we give them information, we solve their problems, but how...
Better Life in Legal, Learn Legal Design, Legal design for legal teams
We assume legal information must be complex. But does it? Have we got this all wrong? Could lawyers make legal information easier to understand and serve our users more effectively? Imagine giving your users agency over their own lives through...
Better Life in Legal, Learn Legal Design, Legal design for legal teams
Creativity. There’s a big word. Ever considered that creativity could be part of your everyday work?What about innovation? Do you believe you could be the one improving people’s lives with new ideas one experiment at a time?Or are you too busy? Don’t consider...
Better Life in Legal, Learn Legal Design
Do lawyers need to "unlearn" their lawyerly skills to embrace legal design thinking? No.We are still lawyers. The law is still the law.But we are lawyers using a design thinking mindset.What does that mean, exactly?When we use design thinking, we think about...
Learn Legal Design, Legal design for legal teams, Legal Tech
Digital transformation in law means embracing technology in all aspects of the legal space, service delivery, processes, workflows, contracts, customer engagement and case management. It’s about people, not technology: delivering better outcomes for our clients and giving...
Learn Legal Design, Legal design for legal teams
Visual law means using visual elements in legal content. It opens up a whole new world for you to communicate legal information more clearly and effectively.People are overloaded with information every day and need support in this overwhelm. They consume information...
Learn Legal Design, Legal design for legal teams
Practical legal design means moving from legal design thinking to legal design doing. It’s about putting an end to theorizing and endless could, would, should game. It means getting your hands dirty in designing and delivering the right thing, the thing that helps your...
Learn Legal Design, Legal design for legal teams
Hey lawyers, we’ve got a problem. Our clients hate our contracts Last week over coffee, my friend asked me to look at the lease for her new apartment. Her eyes said it all: help, I don’t understand. You’re a lawyer. Has this happened to you? The lease contract was standard...
Learn Legal Design, Legal design for legal teams
Plain English legal writing delivers legal information a reader can read, understand and act upon in one reading. Dry definition, right? I’ll let you get a drink. Some consider plain English writing as dumbing down writing. It requires great skill to say something clearly...
Hello? I don’t understand? What’s a customer journey map for customer-centric lawyers? Drum roll, please. A customer journey map for customer-centric lawyers is a visual representation of a customer's service experience with you. One of the most insightful tools of legal...
Hi, I’m Hannele. I am an ex-corporate lawyer, legal designer, pioneer in legal tech, serial entrepreneur and blogger. I am the founder and teacher in Lawyer’s Design School.
I’m here to teach you new skills and mindset of legal design to thrive in the future of law.
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